FAQs

Two rolls joined by a flat strip. The strip runs under the door and the rolls sit on either side: cold air is stopped on both sides, and the whole thing moves with the door when it opens.

One double draught excluder, ready to fit. Our bundles include several, for several doors. Colour: grey. Size: 95 × 10 × 3 cm.

It measures 95 × 10 × 3 cm. If it's longer than your door, measure the door leaf and trim it with scissors to the right length.

EVA foam, soft and hard-wearing. It weighs 65 g.

La serviette reste par terre quand la porte s'ouvre. Le joint adhésif colle sous la porte et laisse parfois des traces. Le bas de porte à visser demande des outils et marque la porte. Le boudin double se pose en 10 secondes, sans rien fixer, et suit la porte.

It isn't soundproofing. It closes the gap under the door, which may soften some sounds, but we make no promises on that.

Open the door halfway, slide the strip under the door with one roll on each side, centre it, then close the door. No tools, no screws, no glue.

It suits internal doors and the inside of a front door. Measure your door's thickness and the gap underneath before ordering. Compatible values: [TO BE CONFIRMED]. Not sure? Send those two measurements to info@abrilys.fr.

With the door closed, slide a ruler or tape measure under the middle of the door and note the height between the floor and the bottom of the door. Do the same at each end: floors aren't always perfectly level.

It's designed for smooth floors: wood, tiles, laminate, vinyl. On carpet or a thick rug it may rub and stop the door moving freely.

Yes, on the inside, if the gap under the door allows. It isn't designed for outdoor use (rain, snow).

A French window that opens like a door, yes, if the gap allows. A sliding door, no: the draught excluder can't follow it.

No. These rooms need an air supply: never block an air vent or the gap under a door that's there for ventilation. If in doubt, ask a professional.

Oui : il ne se visse pas et ne se colle pas, il ne laisse aucune trace.

It blocks the air coming under the door: that draughty feeling at floor level disappears. To see for yourself, do the candle test before and after fitting.

We don't give any figures: it depends on your home, your doors and your heating. What you'll notice straight away is the end of that stream of cold air.

It closes the gap under the door: the strip of light from a hallway and the dust that come underneath are largely blocked.

Dust it with a dry cloth or a soft brush. For a stain, dab with a damp cloth and a little mild soap, then leave to air-dry.

No, and there's no need: EVA foam wipes clean with a damp cloth.

Slide it out, dust it and store it flat or loosely rolled, somewhere dry, until autumn.

A PDF guide with 30 simple ways to keep the cold out: the candle test, doors, windows, floors and rugs, curtains and shutters, airing without cooling, the bedroom and nursery, solutions for renters and a winter checklist.

It's emailed to you automatically right after you order. If you can't find it, check your spam folder or email us and we'll resend it.

No, the e-book is yours to keep, even if you return your order.

With offer 1, you get 2 draught excluders for the price of one. With offer 2, you get 4 for the price of two, with free delivery. With offer 3, you get 6 for the price of four, with the insulating window seal and free delivery. The e-book is included with every offer.

One per door. Count the doors of the rooms you want to keep warm: bedrooms, living room, office, hallway, bathroom.

An adhesive EPDM rubber seal to stick into the frame of a window that lets air through: 5 m in total (2 rolls of 2.5 m). Stick it on a clean, dry surface and wait 24 hours before opening and closing the window.

Debit and credit cards (Visa, Mastercard), American Express and Apple Pay. Payment is secure and encrypted: we never have access to your card details.

Yes, as long as it hasn't been dispatched. Email us as soon as possible at info@abrilys.fr with your order number.

Yes, it's attached to your confirmation email or available on request.

Allow 7 to 14 working days on average in the UK, with a tracking number. Delivery times for other countries are on the Delivery and returns page.

To receive your order in the UK before Christmas, order by 5 December.

Yes, on orders over €49 and on any order of the « Buy 2 +2 free » and « Buy 4 +2 free » offers.

We deliver to the United Kingdom, the United States, France (including Corsica), Monaco, Belgium, Luxembourg, Germany, Italy and Spain.

Using the link emailed to you on dispatch, or from the Track my order page.

Take photos and email us within 3 days: we'll send you a new item or refund you, at no cost.

Yes. You have a 14-day legal right of withdrawal, and our money-back guarantee extends it to 60 days, even if the draught excluder has been fitted. Please send it back clean.

Email us at info@abrilys.fr with your order number. We'll send you the address and instructions within 24 working hours.

Return postage is paid by you, unless the product is faulty, damaged or we made a mistake.

Within 5 working days of receiving your return, to the payment method you used, and no later than 14 days after you tell us you're cancelling.

Your statutory rights (goods must be of satisfactory quality, fit for purpose and as described) and our 60-day money-back guarantee.

It's only used to process your order, provide customer service and, if you've agreed, send you our news. We never sell your data. Everything is set out in our privacy policy.

At any time, from the cookie banner or the Cookies page, linked at the bottom of every page.